Cookie Policy

We work hard to listen to our customers and members and in return to deliver a smart and engaging website that reflects their needs. One of the ways in which we do this, is through the use of cookies.

Not sure what cookies are or what they do? This page will tell you everything you need to know about cookies, as well as teach you how you to manage them on your computer. Let's start with the most frequently asked question…

What is a cookie?

In short, a cookie is a small text file that is placed on your computer or mobile device to help ensure that you get the best possible experience when you visit a website.

Why does use cookies?

Cookies allow us to improve the website's content, functionality and speed, while their tracking ability also helps us to understand your likes and dislikes, which means we can respond quickly and adapt the site accordingly.

At, we use cookies because it's important to us that the time you spend on our website, is as useful and intuitive as possible.

In fact without cookie placement, a website cannot remember your preferences or registration details for your next visit. For example, by allowing us to place cookies in your web browser, you don't have to remember your username each time you sign in – a cookie helps us to remember that information for you.

Cookies also allow us to highlight what places visitors are also interested in. Once we know that, we can show you who's doing what and where. You never know when you might need some inspirational recommendations..

The important thing to remember about all of this is that whilst some cookies are used to track your use of our website, they cannot be used to identify you personally or tell us who you are.

Here's a snapshot of all of the cookies we use on along with a snippet of information about what they do.

What cookies does use?

How can you manage cookies?

We hope you're now feeling confident about what cookies can do, and how we use them at to improve your website experience, but we know that you may want to manage your cookies from time to time so here are some tips!

You can set or amend your web browser controls to accept or refuse cookies whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our website may be restricted.

Most advertising networks offer you a way to opt out of targeted and online behavioural advertising. When opting out of online behavioural advertising via Your Online Choices, you will need to follow the opt out process.

Online Behavioral Advertising Cookies adheres to the European Interactive Digital Advertising Alliance (“EDAA”) Principles. For more information about the EDAA, you can visit the EDAA website. If you wish to make a query or complaint about our use of online behavioural advertising cookies, please use the details listed in the “How to contact us” section below.

For more information on what information is collected and how it is used, please see the Privacy Policy. does not process sensitive personal data for the online behavioural advertising purposes. We do not target anyone under the age of 16 on our website in general, nor for online behavioural advertising purposes.

How to contact us

If you have any questions regarding's use of cookies or other technologies, send us an email using our customer service and feedback form to and we'll do all we can to answer your questions.

Now you know almost everything there is to know about cookies...job done.

This Cookie Policy is effective as of 1 July 2017